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BUYER BEWARE! Be careful if you choose to order from Baby Dealz. Their prices are cheap, but there is a reason. My biggest complaint with them is poor customer service and dishonesty. Check out the Better Business Bureau and you will see that I am not the only one who feels this way! Read about my experience below and learn from it. If you still choose to order from them, be on top of it because they will not notify you if your order gets delayed or completely screwed up! They also do business under the name "ABC Baby" and have a store on Ebay called "MAXOTY."
After ordering my stroller, I received a UPS tracking number, but did not receive my order when it was scheduled to arrive (a week after ordering it). I called Baby Dealz and was told that it did not even ship yet but would ship within a couple of days. I was put on hold several times and asked to call back. It was as if the person had no clue as to what was going on with my order. I called back, spoke to someone different and received a differet story. This time I was told that the stroller was backordered but it would be shipped in a couple of days and I would receive it the following week (2 weeks after ordering!). The woman I spoke with was very rude and made it seem as if I was in the wrong. I asked to speak to the Mananger and was told that he wasn't there. He called back later and informed me that the stroller was indeed backordered and he couldn't tell me when it was going to be in back in stock. This was a far cry from what I heard earlier. He asked if I wanted to pick a different color stroller and he would give me a deal. I did because I just wanted the stroller already! The stroller then finally arrived 2 days later. It took speaking to the Manager to finally resolve this situation and had I not demanded to speak with him, I would STILL be waiting for my stroller to arrive!!!
 I would not shop here again
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I found what I wanted quickly, debated for a couple of days--my shopping cart was still in tact--ordered the item easily and even received it a day earlier than expected. All in all very pleased.
 I would shop here again
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It was easy to shop on the BabyDealz website. We received the stroller very quickly. It was in perfect conditions. The only thing I would mentioned is that BabyDealz sells the Peg-Perego Pliko3 without the snack tray compared to other sites. So it was a surprise when we received it but it is not a problem because for the price they are charging we can buy 1 or 2 trays and still would have paid less.
I would shop here again
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I was very happy with their price and service i got the stroller very quickly
I would shop here again
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Exceptional customer service
by mom2006my, July 16, 2008
My experience with Babydealz was exceptional. The Maclaren stroller I purchased was much less expensive than any other store and shipping was free. I received the stroller in just 2 days. We hauled the stroller to Europe and have loved it. Four months later I accidentally ran over one of the wheels of my Maclaren with my car so it wouldn't stroll anymore. I was crushed, Maclaren said there was nothing they would do because Babydealz was not an authorized dealer. I contacted Babydealz and explained the situation. Babydealz sent me a new wheel at no cost to me at all. This was clearly my fault and ended up costing me nothing to fix. Customer service doesn't get any better than that.
I would shop here again
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This is an grey market seller. Be warned, you will not have a warranty and the manufacturer will not deal with you if you have a problem. These people are unethical sellers.
I would not shop here again
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My order was received within 4 days. I made the purchase on thursday morning and by monday morning I received my merchandize, and because I spent more than a $100 I received free shipping. I was very happy with the quickness of the shipping and my items were brand new and free of defects. I recommend this website, they make shopping hassle free.
I would shop here again
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The Pram which we wished to purchase is shown on Babydealz inventory, and it is offered at a sale price. When I attempted to order this product, I was notified that it was not available. I had to purchase the like item at the full price. I feel that this is a bait-and-switch marketing ploy, and I am unhappy about this experience.
I would shop here again
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Would shop here again FOR SURE!!
by bvig, June 19, 2008
I was a little scared to order from Babydealz after reading that some strollers were missing parts and came in boxes that looked used and beat up. I bought the peg perego 60/40 double stroller on a Sunday, and had it the very same week. I got a tracking number in 2 days, and it arrived in perfect condition. I got it for $299 which was $30 cheaper than babiesrus, plus received free shipping and paid no tax. Baby dealz is the real deal. Have no fear, you can trust them!
I would shop here again
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good.
I would shop here again
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great price, great product
I would shop here again
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i knew exactly which stroller i wanted, and went with babydealz because it had my stroller for about 30% less than other outlets. and i felt comfortable doing so because of the customer ratings (i think yahoo rates babydealz as reputable).
the stroller arrived a few days later, brand new as advertised.
i appreciated the emails updating me on the progress of my order.
I would shop here again
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I have recommended this website to everyone I know that has a special needs child! This is the best price for the Maclaren Major Special Needs Stroller and Accessories that I have ever found. I will keep recommending this website for everyone that I encounter!
I would shop here again
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I had a great experience with them. Item has arrived before the date I was expecting in a great condition. Nothing to complain.
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great!
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UNAUTHORIZED for selling MacLaren Strollers
by amackenz, April 23, 2008
Do NOT buy a MacLaren stroller from Babydealz.com. On the official maclaren website there is a consumer advisory about babydealz being unauthorized and not having a serial number on the stroller. If you care about the warranty, and even the safety of the product, I don't recommend taking the chance just to save $10 of $15. Here's the link:
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http://www.maclarenbaby.com/us/index.php?option=com_content&task=view&id=430&Itemid=88889555
I would not shop here again
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I bought a stroller the 10th of april and I haven't received it. I received no tracking number so I sent an e-mail to ask why. Never received an answer. At this moment my credit card was charged, I don't have the item I ordered, there has been no answer to my e-mail, phone contact has been impossible because they are on vacation so, up to now, a terrible experience.
My order's number is: babydealz-42681
I would not shop here again
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Excellent seletion and service! My order arrived super fast and in great condition!
I would shop here again
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Great overall experience! I was a little concerned after ordering, when Babydealz didn't initially send me the tracking number for my parcel, but when I asked for it, they sent it to me and everything was great. The shipping to Canada was quick and reasonably priced and the product arrived in excellent condition. The same stroller in Canada would have cost us an extra $100. I highly recommend Babydealz!
I would shop here again
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The price is cheaper than other dealer, but the quality of it is not that good. The product box was opened and part of instruction was torn.
I would shop here again
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