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Great customer service when you call!
by jdclampett, January 4, 2008
Website is easy to use. Customer service was outstanding. I received an email advising me that an item was out of stock (even though the website said they had it) and when I called the store, the guy put me on hold and walked out to the warehouse just to make sure. He confirmed it, but then offered to remove an item from a set just to ensure I received one as promised. I will absolutely use these folks again just because of their customer service. By the way, order was shipped next business day as promised and I received it within 2 days with just ground shipping.
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items never delivered
by benderdog, December 21, 2007
On 23 November 2007 I purchased a 10 pc Emerilware and a 10" fry pan. Today is December 21, 2007 and it's still not arrive. I'll NEVER use this company even if they were giving away items for FREE.
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I was so please with the product that I ordered a second one. Metro Kitchen was very professional and efficient.
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I wish there had been better descriptions or pictures because the lids had different styled handles and rims around the lid itself, and I did not realize they would be different. No big, I suppose, but one is shaped so it fits on my mother's wall and the other is unwilling to hang up there with the rest of her collection. :-)
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Excellent experience!
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Fast,efficient, and great product
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My first time with this vendor and was really impressed with their web site. Couldn't believe how quickly my items were received including free gift items. Will use this site in the future.
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prompt service, website easy to use & navigate.
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Very good service. Will buy again.
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Great service. Great skillet. I'm delighted and would definitely purchase items again from them should the occasion arise.
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I AM HAPPY WITH THE PRODUCT
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Looking to place another order, I sent an e-mail to customer service asking for dimensions. No reply was received. This suggests to me that this merchant is only o.k. where no personal service at all is needed.
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good experience, quick delivery but I believe the store is located in Atlanta and I live in Atlanta also..that may have been the reson for the quick delivery
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HEPA filter arrived on time, and in excellent condition.
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Excellent, easy, pleasant
by sbendov, December 7, 2003
I have ordered from this company a few times now and have had great experiences. Their selection is great, the prices a really good value, and they've always been able to answer my questions. I'd definitely recommend them to anyone!
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Fast, secure transaction, nice bonus gifts as well
by swaynewilson, November 26, 2003
A perfect shopping experience. I ordered a 9-piece All-Clad stainless cookware set. Item was in stock, shipped next day, arrived the day after that. Well-packed. No sales tax, free shipping, and 2 wonderful free gifts as well! I will be shopping with Metropolitan Kitchen again soon.
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Worry-free shopping experience
by hilandjewel, April 30, 2003
The best package, the best price, free shipping. Everything right the first time. Part of the offer was a mail-in coupon, which was clipped with the UPC code, sales receipt and had the pertinent information highlighted, a thoughtful
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Great products, great service, fast and free shipping.
by cbix, December 7, 2002
Metro Kitchen and their offshoot sites are simply the best. You may find slightly lower prices elsewhere, but they end up being more expensive due to way too high shipping charges. Metro offers free shipping to the entire US and not just for a high
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