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Piperlime
Average Rating: 4/5.0 store rating
On-Time Delivery 0
Customer Service 0
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Author's Rating: 5/5.0 store rating
wonderful
by anetka73, June 23, 2008
the best prices, speedy delivery, customer service very helpful and overall I am very satisfied with piperlime, will shop there again very soon

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Searching for the " Lost Art of Customer Service"? Look No Further!
by Stargirl17, June 11, 2008
I've been told more than once that I'm "that girl" - the one with the apparently impossibly high expectations. I'm never afraid to speak up (in a polite and respectful way, of course) when something that I am paying for isn't to my liking (e.g. I send my     Read full review...

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Good selection, good prices, good experience
by kc1969, February 1, 2008
Having both bought several pairs of shoes and returned/exchanged a pair, I must give props to Piperlime. (They managed to snap the last size of coveted pair of Fryes for me to exchange!) Prices and selection are competitive with other sites, but I do wish they would forgo the fancy packaging and offer free shipping like Endless or Zappos. All in all, a very good shopping experience.

  I would shop here again
 
Author's Rating: 1/5.0 store rating
Great Enough to Make A Sale, Then No Help At ALL!!!
by baileysophia, January 28, 2008
Piperlime was amazing until I had an issue... I ordered a pair of Robeez and they ended up being defective... my baby girl wore them in my carpeted living room area for 8 weeks and they began to peel and crack... sent them back and they were sent back to me, no explanation. When I called them, they told me that the slippers were of "excessive wear" and there was nothing they could do about it. I was promised a 20% coupon towards future purchases, but will NOT be using it as I will NEVER purchase through them again- disappointing being a division of GAP!! I do and will continue to tell everyone about my awful experience with this company! VERY DISAPPOINTED!!

x I would not shop here again
 
Author's Rating: 5/5.0 store rating
Piperlime's Hip Shoe Shop!
by mql1208, December 7, 2007
The latest addition to the Bananarepublic.com, gap.com, oldnavy.com powerhouses! Piperlime.com looks sleek and carries a vast array of hip footwear. Prices commensurate with the label from moderately priced to high end. I like the look of the site and     Read full review...

  I would shop here again
 
Author's Rating: 1/5.0 store rating
Never Again
by suis, November 12, 2007
Customer Service is unhelpful at Piperlime. While they advertise free returns, make sure you purchase shoes that are returnable. Some shoes they don't allow to be returned for any reason. Additionally, if you use Rewards (for gap, piperlime, etc) and return the shoes that don't fit, you LOSE your rewards. Customer service stated "rewards have no value so you don't get a replacement". I recommend purchasing your shoes somewhere else.

x I would not shop here again
 
Author's Rating: 5/5.0 store rating
Awesome and will order from them again!
by ilovesushixox, September 12, 2007
They are awesome. My order arrived 4 business days after I ordered them. They have a pre-paid return UPS return label. Their packaging is really cute. Free shipping. I will definitely order from them again!

  I would shop here again
 
Author's Rating: 5/5.0 store rating
My new preferred online shoe source
by emmavision, June 5, 2007
Piperlime looks like it could shape up to be a leading online shoe retailer. Their selection is not nearly as vast as other sites, such as Zappos, but it's constantly growing, and they seem to be better-priced. (There is also the advantage of 10% off purchases when using a GAP/Banana Republic/Old Navy credit card.) <br> <br> My experience with them was very positive. I had a question about sizing; I was able to get a customer service rep on the phone in seconds. Aside from the competitive pricing, the shipment arrived within 4 business days carefully and prettily packaged. The paperwork was clear and included a prepaid UPS shipping label for possible return/exchange. <br> <br> Overall: Piperlime is easy, convenient, and a pleasure to shop at. They really make you feel like a valued customer.

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Cute shoes, free shipping and free returns – nothing better!
by whendawn, May 8, 2007
About Piperlime.com is a relatively new online shoe venture from Gap, Inc. The website has a hip, young and trendy feel to it with a brown and green color scheme. They carry a multitude of brand-name shoes and are adding new ones on a fairly     Read full review...

  I would shop here again
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