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FAST Shipping and GREAT Communication! Highly Recommended!!!!
by jandk113, May 25, 2007
I never write reviews, but I was so happy with my service at toolup.com I decided that I should! I ordered this on Friday and received it on Thursday, FAST SHIPPING! They kept me fully up to date on the processing of my order and shipment. I would definately shop with this company again!
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Quick & easy
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great
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no muss, fuss, or annoying call backs or emails just right
by forklift385, September 28, 2006
I ordered a set of Dewalt 14.4 lights, one gooseneck, one flood and a right angle bare tool, no cases or batteries. I placed the order late Thursday night and got an email saying my order had been shipped late Friday UPS ground. The following Wednesday I got my package in. It had the right parts, the right price and everything was new and unused
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big props to them
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EXCELLENT SERVICE, EXCELLENT PRICE, FAST, FREE SHIPPING, NO TAX, WHAT'S NOT TO LIKE ABOUT THEM, WILL DEFINITELY SHOP AGAIN IN NEAR FUTURE. THANK YOU SO MUCH
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I found what I wanted, I ordered it and I got it when they said I would. No Problems.
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Mostly good experience. There was a problem with my credit card, and they asked me to call, but didn't return my call.
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everything was ok
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good
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great
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When you log in to your account at toolup they don't tell you if you were sucessful or not so there is no way to tell if you are logged in except when you try to check out. You also cannot choose your user name or password. They changed my password without notifying me. So it took me half an hour just trying to log in to buy something. When I did manage to make a purchase I received the product I wanted in a reasonable time frame. However, when I opened it it had grease on it indicating it had already been used. Also, they never emailed me a tracking number. I had to go through some shady proceedure to confirm my credit card to receive a tracking number and once I got that number I could not access it again. Way too much effort to buy something online.
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Thank you for providing the item I needed at a great price. Finding the right price was a priority for our business and thankfully you were able to meet our need.
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Order canceled as they decided not to honor price purchased at.
by robkirk, September 26, 2005
Disappointed. Made an order on Sunday, found the order to be canceled on Monday because they couldn't honor the price. Here is a hint: DON'T LIST AND SELL ITEMS AT PRICES THAT YOU AREN'T GOING TO HONOR.
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I could have spent that time ordering from a place that wouldn't have done that to me. Won't order from again.
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What can I say? The product was received as-advertised, in good packaging, at a good price. I will definitely shop at Toolup.com again.
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Your company arbitrarily cancelled my order because of credit fouled-up; yet, you intrusively want to know all the detail of my person; it seems to me that you were running a con game; therefore, I have to stop using that credit card. By gone be by gone, but your business practice stink.
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